Bookkeeping for Hairdressers

Client Story

From Salon Bookkeeping Chaos to Focused on Styling Success

From Salon Bookkeeping Chaos to Focused on Styling Success

After many years building a successful hair styling business, Natuzza Mazzitelli found herself drowning in salon bookkeeping demands and struggling to keep pace with constantly changing ATO regulations. Cotchy stepped in to handle all the compliance complexity, freeing Natuzza to focus on what she loves most; creating beautiful hair transformations for her clients.

About Kudos Fitzroy

Natuzza Mazzitelli, an experienced hair stylist in Melbourne’s vibrant Fitzroy district, has been successfully running her salon for over 30 years. Throughout her career, she has navigated many reinventions and managed sizable styling teams while continuously adapting to stay relevant in the ever-evolving beauty industry.

Like many salon owners, Natuzza has dealt with the unique financial challenges that come with running a hairdressing business while trying to stay compliant with constantly changing regulations.

In recent years, Natuzza has made strategic choices to pare back and work with a smaller team as she approaches her retirement years. She remains committed to delivering exceptional styling services to her loyal clientele who have followed her throughout her career.

Drowning in Salon Administration

Before partnering with Cotchy, Natuzza faced mounting administrative challenges that were taking her away from the salon floor and her passion for hairdressing.

“Before coming to Cotchy, I was spending so much time on bookwork, trying to keep up with regulations and protocols and it was becoming increasingly harder. Technology was changing so fast I could not keep up,” Natuzza explains.

The salon bookkeeping burden was overwhelming. Between managing GST on retail products versus services, handling BAS requirements, and trying to understand new digital systems, Natuzza found herself spending more time in the back office than with clients. For a creative professional who thrived on client interaction and styling artistry, the bookkeeping demands were not only time-consuming but deeply frustrating.

Why Natuzza Chose Cotchy

Natuzza’s journey with Cotchy began through a business transition that would prove perfect for her salon’s long-term success.

“I started as a client of Paris Financial and worked with Vishal Devie, who was always willing to help with my accounting needs. When he moved to become a Partner at Cotchy, I didn’t hesitate to follow him; the personal service and trust we’d developed was too valuable to lose,” Natuzza explains.

This transition provided Natuzza with continuity of service while gaining access to Cotchy’s enhanced offerings and personalised approach, specifically tailored to understand the unique financial structures of beauty businesses.

Complete Salon Transformation

Since partnering with Cotchy, Natuzza’s salon operations have been completely transformed, allowing her to focus on what she does best, creating stunning hair transformations.

“With Cotchy, I was able to have all the hard work taken from me so I could spend more time doing what I enjoyed in my business rather than all the paperwork and protocols,” Natuzza shares.

The change has been transformational for salon operations. Since partnering with Cotchy, every aspect of Kudos Fitzroy’s financial management has improved. The bookkeeping, BAS, and accounting tasks that once consumed her creative energy are now handled seamlessly by the Cotchy team.

The impact on salon operations has been comprehensive:

  • Strategic tax planning for beauty businesses: Cotchy provided personalised advice on maximising tax strategies specific to salon operations, including equipment depreciation and product inventory management
  • Complete compliance management: All regulatory requirements and protocols are handled professionally, removing the administrative burden that was keeping Natuzza away from her styling chair
  • Clear financial separation: Proper tracking of income, payments, and retail product sales ensures complete transparency and compliance

“Cotchy has helped my business enormously with all the personalised advice on how to grow and maximise all the tax strategies on offer. I feel very secure with all the information and advice,” Natuzza notes.

Trust and Exceptional Service

What Natuzza values most about Cotchy is the trust and reliability that comes with every interaction, crucial for busy salon owners who need responsive support.

“What I value most is being able to trust and communicate openly with Vishal. Whatever question or challenge I bring to him, I’m always met with a ‘no problem, we’ll sort it out’ attitude. He consistently goes above and beyond,” Natuzza explains.

This level of service has created a partnership where Natuzza feels completely supported in all aspects of her salon’s financial management. Whether it’s understanding GST implications for new services or planning for equipment purchases, she knows professional guidance is just a phone call away.

Strong Recommendation

Natuzza’s experience with Cotchy has been so positive that she actively recommends the services to other salon owners and beauty professionals.

“Yes, I would recommend Cotchy to others and have done so. It is so comforting to have a team of people working in your best interest and feeling so looked after,” Natuzza concludes.

For salon owners like Natuzza who find financial administration daunting, Cotchy provides what she describes as a “trustworthy umbrella approach” that covers all aspects of beauty business financial management, from chair rentals to retail sales, equipment purchases to staff payments.

Cotchy’s Key Results for Kudos Fitzroy

Need Help With Your Books?

Industry

Professional & Technical

Location

Fitzroy North

Employees

1-3

Service

Accounting

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