Lighting the Way: How Cotchy Brought Clarity and Confidence to Rawlight
After years of unreliable service from previous providers, Rawlight achieved small business bookkeeping and accounting success with Cotchy. With on-time BAS lodgements, clear communication, and proactive support, they now have the confidence and clarity to focus on running their business.
Crafting Candles and a Greener Future
Based on the Central Coast of NSW, Rawlight has been creating high-quality, eco-friendly candles since 2002. Supplying a diverse range of businesses through wholesale, as well as selling directly via a small factory outlet and a strong presence online, their mission is simple yet powerful — to light up your space with candles that are as safe as they are beautiful.
From pure beeswax candles to exclusive designs in a vast array of colours, Rawlight’s creations enhance both environment and well-being, offering something special for every taste and occasion.
When Finances Became a Burnout Risk
Before working with Cotchy, Jeroen faced ongoing frustrations with previous bookkeepers and accountants.
We experienced lots of problems with bookkeeper and accountants that didn’t really do their job. Our small business was taken for a run by a few. Late lodgements, incorrect reconciliation, aggressive behaviour. It was unhealthy.
With unreliable financial support, the business was left exposed to compliance risks and operational setbacks.
Finding Cotchy – By Chance and for Good
While searching for a trustworthy bookkeeping and accounting partner, Cotchy first appeared in a Google search and then again on Facebook, catching Jeroen’s attention twice. The repeated visibility sparked his curiosity and prompted him to learn more.
I decided to book an appointment, and from that first meeting, we knew we’d found the right team for our business. We’ve never looked back!
Rebuilding from the Ground Up
Cotchy’s first task was to fix a backlog of financial issues. This involved correcting reconciliations, ensuring accuracy, and re-establishing compliance.
There was a lot to fix in terms of numbers. And Cotchy did just that. It took a while as expected, and so it was. Everything is prepared for now. BAS lodgements are really on time. We get alerts and if it is really important Vishal phones my mobile to say ‘hey, we need to talk.’ I can call and within minutes someone talks to me answering my questions.
With this reliable, proactive support in place, Rawlight could get back to focusing on running the business — not fixing avoidable mistakes.
What Stands Out Most
For Jeroen, Cotchy’s strengths go far beyond basic bookkeeping.
On-time lodging, being kept in the loop about everything related to our business and law changes that may need implementation. Monthly reports. Room for future planning and goals. The list goes on.
Would You Recommend Cotchy to Others, Jeroen?
Jeroen doesn’t hesitate when asked if he’d refer Cotchy to other small business owners.
Yes, I would and I have. Cotchy listens, then they give you the reality of where you are at. No apologies. Yes means yes and no means no. There is no in-between.
Want to Learn More About Rawlight?
Explore their full range of candles at rawlight.com.au and see why they’ve been lighting up spaces since 2002.
